Delete your KinderCare account
You can ask us to delete your parent account and personal data at any time. We process requests within
30 days.
What we delete
- Your name, email address, mobile number, ID number, address and profile photo
- Your password and ability to sign in (on every device)
- The link between your account and your child
What we keep, and why
- Invoices and payments: required by accounting and tax law. They are kept without your contact details.
- Your child’s care records (attendance, care logs, therapy and incident records): kept by the daycare as part of its care records for as long as the law requires. Ask the office if you would like these reviewed.
- A record of this deletion request, as proof it was handled.
See our privacy policy for details.
Have the app?
Sign in and go to More → Delete account. It’s the quickest way. Or fill in the form below and
we will verify the request with you before deleting anything.